Campaigns on record across the Infiniti Q50 (2013–2024), from Transport Canada and, tagged NHTSA, the United States. Pick a model year for the Canadian listing, and check your VIN with Infiniti to confirm which apply.
Issue: On certain vehicles, the driveshaft may not have been manufactured properly. As a result, the driveshaft could break and cause a loss of power to the wheels. Additionally, if the vehicle is parked and the parking brake isn't applied, the vehicle could roll away. Note: This recall only affects two-wheel-drive (2WD) models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. A parked vehicle that rolls away could also create the risk of an injury or a crash. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to replace the driveshaft.
2024362 · 137 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2018 infiniti q50 recalls
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
24V470000 · 7,222 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2018 infiniti q50 recalls
Issue: On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Action: Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
2021483 · 247 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
21V599000 · 3,569 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Issue: On certain vehicles, the front steering knuckles may not have been properly heat-treated. As a result, a strong impact (such as hitting a curb) could cause a steering knuckle to bend or break. If this happens, the steering wheel may become off-center or there could be a loss of steering control and a wheel could separate. Safety Risk: A loss of steering control and/or a wheel separation could increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Actions: Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the production date on the casting stamp of the front steering knuckles. Parts that are affected by this problem will be replaced.
2021334 · 191 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
21V402000 · 14,276 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Issue: On certain vehicles, a programming error in the engine control module (ECM) could cause loss of engine power and/or cause the engine to stall. Note: The malfunction indicator lamp (MIL) may turn on before an engine stall happens. Safety Risk: A loss of engine power could increase the risk of a crash. Corrective Actions: Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the ECM software.
2021202 · 913 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
A lack of fuel may cause an engine stall, increasing the risk of a crash.
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
21V234000 · 12,943 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 infiniti q50 recalls
Issue: On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety Risk: Reduced rear visibility could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
2019459 · 126,195 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2019 infiniti q50 recalls
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The lack of an image in the back-up camera display increases the risk of a crash.
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
19V654000 · 1,228,830 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2019 infiniti q50 recalls
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