Newest first. Many cover only part of a model year, so check your VIN with INFINITI before booking a repair.
Transport Canada · listed for this model year
Issue: On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Action: Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
2021483 · 247 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, the front steering knuckles may not have been properly heat-treated. As a result, a strong impact (such as hitting a curb) could cause a steering knuckle to bend or break. If this happens, the steering wheel may become off-center or there could be a loss of steering control and a wheel could separate. Safety Risk: A loss of steering control and/or a wheel separation could increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Actions: Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the production date on the casting stamp of the front steering knuckles. Parts that are affected by this problem will be replaced.
2021334 · 191 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, a programming error in the engine control module (ECM) could cause loss of engine power and/or cause the engine to stall. Note: The malfunction indicator lamp (MIL) may turn on before an engine stall happens. Safety Risk: A loss of engine power could increase the risk of a crash. Corrective Actions: Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the ECM software.
2021202 · 913 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
United States records (NHTSA) · 3
These are NHTSA campaigns for 2021 INFINITI Q50 vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and INFINITI's Canadian VIN lookup.
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
21V599000 · 3,569 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
21V402000 · 14,276 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
A lack of fuel may cause an engine stall, increasing the risk of a crash.
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
21V234000 · 12,943 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2021 INFINITI Q50 recall questions
Transport Canada lists 3 recalls for the 2021 INFINITI Q50 model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 3 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in INFINITI's Canadian recall lookup, or call a INFINITI dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and INFINITI's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized INFINITI dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once INFINITI's lookup or a dealer confirms a recall applies, book the repair with an authorized INFINITI dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with INFINITI Canada so notices reach you, and check the manufacturer's lookup from time to time.
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