Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2022263 · 49,728 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2021064 · 75,231 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

2021041 · 41,731 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a faulty part could cause one of the mounts for rear axle carrier to detach. If this happens, the driver may notice a loud knocking sound from the rear of the vehicle. If the vehicle continues to be driven with this problem, over time the remaining mounting bolts may fail. This could cause the rear axle carrier to separate from the vehicle. Safety Risk: A rear axle carrier separation could affect vehicle control and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the mount for the rear axle carrier. If the left-front bolt connection is damaged, the vehicle will be bought back.

2019540 · 24 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the passenger-front airbag may not meet manufacturer specifications. This could cause the airbag not to inflate properly in a crash. Safety Risk: An airbag that does not work properly could create an increased risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the passenger-front airbag.

2019385 · 46 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer