Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

2025260 · 159,135 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer