Issue: Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, you may not be aware when the transmission is in neutral. If this happens, and brakes or parking brake aren't used, the vehicle could roll away. Note: For the Q4 e-tron model, this recall affects both SUV and Sportback models. Safety Risk: A vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, the company recommends that you should use the parking brake and confirm the parking brake indicator light is on when you park. The company will notify owners by mail and advise you to take your vehicle to a dealership to update the brake control unit software.

2025099 · 7,438 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the door handles. The dealer will also update the vehicle software.

2024502 · 20,790 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear. Safety Risk: Warnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.

2024275 · 8,052 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the door handles, and replace them if necessary. The dealer will also update the vehicle software.

2023263 · 2,519 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, after shifting into reverse or manually activating the parking function, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rearview camera.

2022630 · 705 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On a small number of vehicles, a problem with the high-voltage battery may cause the electric motor to shut down. If this happens, there would be a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to replace the affected battery cell modules.

2022123 · 6 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer