Newest first. Many cover only part of a model year, so check your VIN with NHTSA or Mercedes-Benz before booking a repair.
NHTSA · listed for this model year
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
19V787000 · 24,226 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Canadian records (Transport Canada) · 1
These are Transport Canada campaigns for 2016 Mercedes-Benz CLS-Class vehicles sold in Canada. A Canadian campaign may have no US counterpart, or one under a different number covering different vehicles. For a vehicle sold in the United States, go by the NHTSA listing above and NHTSA's VIN lookup.
On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the bolts that attach the electric power steering assist motor to the steering gear housing may corrode and break. This could cause a loss of power steering assist. The resulting increase in steering effort could create the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the mounting bolts and apply a corrosion protection coating to the gear housing and bolts. If the bolts bolt cannot be removed, a replacement steering gear will be installed.
2018724 · 22,346 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2016 Mercedes-Benz CLS-Class recall questions
NHTSA lists 1 recall for the 2016 Mercedes-Benz CLS-Class model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window. Transport Canada lists 1 Canadian campaign for the Canadian-market model, shown separately.
Enter your VIN in NHTSA's recall lookup or Mercedes-Benz's own, or call a Mercedes-Benz dealer with your VIN. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. Transport Canada campaigns cover vehicles sold in Canada. For a vehicle sold in the United States, go by the NHTSA listing and NHTSA's VIN lookup.
Safety recall repairs are normally done at no charge by an authorized Mercedes-Benz dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Mercedes-Benz's lookup or a dealer confirms a recall applies, book the repair with an authorized Mercedes-Benz dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Mercedes-Benz so notices reach you, and check NHTSA's lookup from time to time.
Related recall checks
Compare recall listings with alternatives to the 2016 Mercedes-Benz CLS-Class.