Newest first. Many cover only part of a model year, so check your VIN with Volvo before booking a repair.
Transport Canada · listed for this model year
Issue: On certain buses, the instruction label for how to use the entrance door as an emergency exit may not be clear. This could delay occupants from escaping the bus in an emergency. Safety Risk: Unclear emergency exit instructions could cause confusion and delay occupants from exiting the bus during an emergency, increasing the risk of injury. Corrective Actions: Prevost will notify owners by mail and provide you with a new emergency exit label and instructions for where to install it. Alternatively, you may schedule an appointment to have the label installed at an authorized Prevost service center.
2026444 · 46 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On a small number of buses, there could be metallic debris in the connectors for the automatic fire sensor system (AFSS). As a result, there could be a short circuit and the AFSS could incorrectly activate and shut down the engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Additionally, a bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective Actions: Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to remove any metallic debris from the AFSS connectors.
2025380 · 4 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: The compliance label on certain vehicles incorrectly lists that the vehicle is compliant to all U.S. and Canadian standards. Safety Risk: This small error does not affect safety, as all of the vehicles are fully compliant to Canadian standards and regulations. Corrective Actions: This is not a recall. Volvo Trucks has made changes to ensure that all new vehicles have the correct statement of compliance printed on the compliance label.
2023201 · 20 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2023 Volvo 9700 recall questions
Transport Canada lists 3 recalls for the 2023 Volvo 9700 model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection.
Enter your VIN in Volvo's Canadian recall lookup, or call a Volvo dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Volvo's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Volvo dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Volvo's lookup or a dealer confirms a recall applies, book the repair with an authorized Volvo dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Volvo Canada so notices reach you, and check the manufacturer's lookup from time to time.
Related recall checks
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