Newest first. Many cover only part of a model year, so check your VIN with Polestar before booking a repair.
Transport Canada · listed for this model year
Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall replaces recall R10202 (Transport Canada Recall No. 2022-716). Vehicles that received a software update under that recall also require this repair. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Polestar will notify owners by mail and advise you to bring your vehicle to a dealership to replace the high-voltage battery.
2023295 · 11 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
This recall was replaced by Transport Canada Recall No. 2023-295. Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle to lower the battery charging limit until the final repair is available. Polestar will send you a second recall notice to advise you when a replacement battery is available for your vehicle.
2022716 · 11 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadian regulations require the rearview image to display when reversing. Note: This recall only affects vehicles equipped with a 360-degree park assist camera. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
2022490 · 1,356 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
United States records (NHTSA) · 3
These are NHTSA campaigns for 2021 Polestar Polestar 1 vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Polestar's Canadian VIN lookup.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The high-voltage battery overheating increases the risk of a fire.
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
23V361000 · 66 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The high-voltage battery overheating increases the risk of a fire.
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.
22V926000 · 66 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
An unsecured child restraint system can increase the risk of injury during a crash.
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10112.
21V683000 · 2 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2021 Polestar Polestar 1 recall questions
Transport Canada lists 3 recalls for the 2021 Polestar Polestar 1 model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 3 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Polestar's Canadian recall lookup, or call a Polestar dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Polestar's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Polestar dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Polestar's lookup or a dealer confirms a recall applies, book the repair with an authorized Polestar dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Polestar Canada so notices reach you, and check the manufacturer's lookup from time to time.
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