Newest first. Many cover only part of a model year, so check your VIN with Mercedes-Benz before booking a repair.
Transport Canada · listed for this model year
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
2021291 · 40,646 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
2021041 · 41,731 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
On certain vehicles, a problem with the rear brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes.
2018435 · 2,212 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
United States records (NHTSA) · 4
These are NHTSA campaigns for 2018 Mercedes-Benz GLS-Class vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Mercedes-Benz's Canadian VIN lookup.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
22V365000 · 242,722 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
21V058000 · 1,292,258 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Reduced braking performance can increase the risk of a crash.
MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
18V539000 · 9,044 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
17V816000 · 8,700 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2018 Mercedes-Benz GLS-Class recall questions
Transport Canada lists 3 recalls for the 2018 Mercedes-Benz GLS-Class model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 4 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Mercedes-Benz's Canadian recall lookup, or call a Mercedes-Benz dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Mercedes-Benz's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Mercedes-Benz dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Mercedes-Benz's lookup or a dealer confirms a recall applies, book the repair with an authorized Mercedes-Benz dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Mercedes-Benz Canada so notices reach you, and check the manufacturer's lookup from time to time.
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