Newest first. Many cover only part of a model year, so check your VIN with Ford before booking a repair.
Transport Canada · listed for this model year
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
2022311 · 362,062 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
United States records (NHTSA) · 1
These are NHTSA campaigns for 2017 Ford C-Max vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Ford's Canadian VIN lookup.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
22V413000 · 2,925,968 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2017 Ford C-Max recall questions
Transport Canada lists 1 recall for the 2017 Ford C-Max model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 1 United States campaign for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Ford's Canadian recall lookup, or call a Ford dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Ford's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Ford dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Ford's lookup or a dealer confirms a recall applies, book the repair with an authorized Ford dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Ford Canada so notices reach you, and check the manufacturer's lookup from time to time.
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