Newest first. Many cover only part of a model year, so check your VIN with INFINITI before booking a repair.
Transport Canada · listed for this model year
Issue: On certain hybrid vehicles, a software error with the hybrid powertrain control module (HPCM) may cause the powertrain to shut down. If this happens, both the engine and electric motor can turn off, and cause a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the HPCM.
2021613 · 734 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “empty seat”. This would suppress the airbag, which could increase the risk of injury in a crash. Correction: For affected Altima, Maxima, Murano, Rogue and Sentra vehicles, dealers will reprogram the airbag control unit and the occupant classification system control unit. For affected Leaf, NV200, Pathfinder, Q50 and JX35/QX60 vehicles, dealers will replace the occupant classification system electronic control unit.
2016179 · 257,130 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
United States records (NHTSA) · 2
These are NHTSA campaigns for 2016 INFINITI QX60 vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and INFINITI's Canadian VIN lookup.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
21V774000 · 7,634 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
16V244000 · 3,296,947 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
2016 INFINITI QX60 recall questions
Transport Canada lists 2 recalls for the 2016 INFINITI QX60 model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 2 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in INFINITI's Canadian recall lookup, or call a INFINITI dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and INFINITI's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorised INFINITI dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once INFINITI's lookup or a dealer confirms a recall applies, book the repair with an authorised INFINITI dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with INFINITI Canada so notices reach you, and check the manufacturer's lookup from time to time.
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