Newest first. Many cover only part of a model year, so check your VIN with NHTSA or Mercedes-Benz before booking a repair.
NHTSA · listed for this model year
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
21V058000 · 1,292,258 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
A car that cannot be properly steered has an increased risk of a crash.
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
18V850000 · 6,373 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2019 Mercedes-Benz C 350 E recall questions
NHTSA lists 2 recalls for the 2019 Mercedes-Benz C 350 E model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window.
Enter your VIN in NHTSA's recall lookup or Mercedes-Benz's own, or call a Mercedes-Benz dealer with your VIN. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. Transport Canada campaigns cover vehicles sold in Canada. For a vehicle sold in the United States, go by the NHTSA listing and NHTSA's VIN lookup.
Safety recall repairs are normally done at no charge by an authorized Mercedes-Benz dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Mercedes-Benz's lookup or a dealer confirms a recall applies, book the repair with an authorized Mercedes-Benz dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Mercedes-Benz so notices reach you, and check NHTSA's lookup from time to time.
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