Newest first. Many cover only part of a model year, so check your VIN with NHTSA or Isuzu before booking a repair.
NHTSA · listed for this model year
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
21V194000 · 258 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
19V835000 · 1,926 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
19V064000 · 264 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018 Isuzu NPR and 2019 Isuzu NPR-HD and NPR-XD vehicles. These vehicles have a brake switch and nylon retainer that may not have been properly secured into the steel brake pedal assembly bracket.
If the brake switch and nylon retainer are not properly secured, the switch can detach from the bracket causing the brake lights to illuminate whether or not brake pedal is depressed, the shift interlock will not operate and the accelerator pedal input will be disabled resulting in the inability to accelerate. These conditions can increase the risk of a crash.
Isuzu has notified owners, and dealers will inspect the seating of the retainer, and re-seat the retainer clip or replace the retainer clip, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1801.
18V235000 · 80 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Canadian records (Transport Canada) · 3
These are Transport Canada campaigns for 2019 Isuzu Npr Xd vehicles sold in Canada. A Canadian campaign may have no US counterpart, or one under a different number covering different vehicles. For a vehicle sold in the United States, go by the NHTSA listing above and NHTSA's VIN lookup.
Issue: On certain trucks, the U-bolts that attach the rear axle to the suspension may not be properly tightened. As a result, the axle could slide back and separate from the propeller shaft. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Isuzu will notify owners by mail and instruct you to take your truck to a dealer to inspect and, if necessary, replace and tighten the rear axle U-bolt nuts.
2021168 · 14 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain trucks, the lug nuts on the rear-outer wheels were not properly tightened during assembly. This could cause the nuts to loosen or fall off, and could result in a wheel separating from the vehicle. Safety Risk: A wheel separation could increase the risk of a crash. A wheel that detaches from a vehicle could create a hazard for other drivers and nearby people. Corrective Actions: Isuzu will notify owners by mail and instruct you to take your truck to a dealer to inspect the rear-outer wheel lug nuts and tighten them or install new ones, as necessary.
2019586 · 451 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, the odometer display may show the units of distance as miles instead of kilometers. The actual number display is in kilometers. Safety Risk: While the safety risk is minimal, Canadian regulations require that kilometers are displayed. Corrective Actions: The company will send a letter to owners. The letter will ask them to inspect the odometer. If kilometers are displayed, the customer should tell Isuzu and no other action is needed. If miles are displayed, the owner should take their vehicle to a dealer to have the instrument cluster replaced. The new odometer will be programmed to show the number of kilometers traveled.
2019052 · 22 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2019 Isuzu Npr Xd recall questions
NHTSA lists 4 recalls for the 2019 Isuzu Npr Xd model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window. Transport Canada lists 3 Canadian campaigns for the Canadian-market model, shown separately.
Enter your VIN in NHTSA's recall lookup or Isuzu's own, or call a Isuzu dealer with your VIN. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. Transport Canada campaigns cover vehicles sold in Canada. For a vehicle sold in the United States, go by the NHTSA listing and NHTSA's VIN lookup.
Safety recall repairs are normally done at no charge by an authorized Isuzu dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Isuzu's lookup or a dealer confirms a recall applies, book the repair with an authorized Isuzu dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Isuzu so notices reach you, and check NHTSA's lookup from time to time.
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