None listed. That is not a clearance for your vehicle: check your VIN with Ford or a dealer.
Transport Canada · listed for this model year
No recalls listed here in our latest copy of the authority's database. That is not a clearance: the manufacturer's VIN lookup is the record.
United States records (NHTSA) · 2
These are NHTSA campaigns for 2009 Ford Van Terra vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Ford's Canadian VIN lookup.
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.
10V354000 · 14 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT AND SHUTTLE BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE WHEELCHAIR LIFTS WERE TO BE EQUIPPED WITH A RESTRAINT BUCKLE THAT HAS AN INTERLOCK FEATURE DESIGNED TO PREVENT THE LIFT FROM OPERATING IF THE BUCKLE IS NOT LATCHED. IN THE RECALLED BUSES, HOWEVER, THE INTERLOCK FEATURE MAY NOT OPERATE PROPERLY AND THE LIFT MAY OPERATE EVEN WHEN THE BUCKLE IS NOT LATCHED.
THE WHEELCHAIR MAY MOVE DURING LIFT OPERATION AND THE UNSECURED OCCUPANT, COULD BE INJURED.
TURTLE TOP IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAIL AT WWW.DMATA@WABTEC.COM.
10V353000 · 138 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2009 Ford Van Terra recall questions
Transport Canada lists no recalls for the 2009 Ford Van Terra in our latest copy of its database. That is not a clearance for your vehicle: campaigns can be issued at any time, and the manufacturer's VIN lookup is the record. NHTSA lists 2 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Ford's Canadian recall lookup, or call a Ford dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Ford's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Ford dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Ford's lookup or a dealer confirms a recall applies, book the repair with an authorized Ford dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Ford Canada so notices reach you, and check the manufacturer's lookup from time to time.
Related recall checks
Compare recall listings with alternatives to the 2009 Ford Van Terra.