Campaigns on record across the Mercedes Slc-Class (2016–2022), from Transport Canada and, tagged NHTSA, the United States. Pick a model year for the Canadian listing, and check your VIN with Mercedes to confirm which apply.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
2022263 · 49,728 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2022 mercedes benz slc class recalls
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
22V365000 · 242,722 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2020 mercedes benz amg slc43 recalls
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
2021064 · 75,231 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 mercedes benz slc class recalls
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
21V058000 · 1,292,258 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2020 mercedes benz amg slc43 recalls
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
2021041 · 41,731 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 mercedes benz slc class recalls
Certain vehicles may have incorrect Electronic Stability Program (ESP) software installed. In the event a driver assist system (e.g. adaptive cruise control) initiates automatic braking and aborts again during the early stage of brake pressure increase, a low residual pressure could remain in the hydraulic brake system. As a result, the braking system could continue applying minimal pressure with the brake pad contacting the rotor, and may heat up when driving is continued. Constant brake pad application over longer periods of driving could lead to the brake fluid heating in the brake caliper, resulting in higher pressure in the brake system. This could reduce brake performance, and increase the risk of a fire causing injury and/or damage to property. Correction: Dealers will update the software for the ESP.
2017248 · 356 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2017 mercedes benz slc class recalls
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
17V308000 · 5,818 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2017 mercedes benz slc 43 amg recalls
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