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C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A) · US
18 campaigns on record · 16 critical
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.
2023673 · 110 units · Transport Canada
Free repair at an authorized dealer
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front roof panel.
2021170 · 229 units · Transport Canada
Free repair at an authorized dealer
Issue: On certain C-Class cabriolet models equipped with the PRE-SAFE system, the front seat belts may not retract completely to their storage position. Canadian regulations require seat belts to retract fully when not in use. Safety Risk: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it. This could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the function of the front seat belt retractors and adjust the dampening foam, if necessary.
2021045 · 3,038 units · Transport Canada
Free repair at an authorized dealer
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
2021041 · 41,731 units · Transport Canada
Free repair at an authorized dealer
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, there may be a problem with the front seat belt buckles. This could cause the seat belt warnings to turn on, even if the front seat belts are buckled. If the driver ignores these warnings, the PRE-SAFE and airbag systems may not function properly. Safety Risk: A seat belt pretensioner or airbag system that does not work properly in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the front seat belt buckles and replace them if necessary.
2019554 · 3,569 units · Transport Canada
Free repair at an authorized dealer
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, the 12-volt starter battery may not be properly secured by its mounting bracket. In a crash, the battery may shift and the terminals might disconnect. This could interrupt power to the vehicle, which would affect multiple post-crash systems. It is also possible that the battery could detach from the vehicle. Note: A loose battery could cause rattling or knocking noises from the engine compartment while driving. Safety Risk: A failure of the post-crash systems could increase the risk of injury. A battery that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the battery mounting bracket.
2019398 · 1,818 units · Transport Canada
Free repair at an authorized dealer
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