Newest first. Many cover only part of a model year, so check your VIN with Mercedes-Benz before booking a repair.
Transport Canada · listed for this model year
On certain vehicles, spot welds on the front driver and/or passenger side wall paneling might be missing. In the event of a crash, the vehicle's structural integrity could be reduced, which would increase the risk of injury and/or damage to property. Correction: Dealers will inspect the A-pillars for missing welds and repair as necessary.
2018237 · 7 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
On certain vehicles with folding seats and a total permissible weight of under 4536 kg (10,000 lbs), the information label for body builders contains incorrect information regarding the unloaded vehicle weight (UVW). The purpose of the label is to provide fuel consumption relevant weight information, however, if a body builder were to refer to the incorrect UVM information, the maximum permissible UVW may be exceeded after the vehicle modification is complete, which in the event of a crash, could increase risk of injury and/or property damage. Correction: Dealers will replace the label and check that the UVW is not exceeded.
2018092 · 5 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
On certain vehicles equipped with Crosswind Assist, the Crosswind Assist function is not correctly programmed, and therefore is inoperable. In the event of strong, gusty crosswinds, the automatic brake interventions by the vehicle's Adaptive Electronic Stability Program (ESP) might not be activated, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the software of the ESP control unit.
2017629 · 205 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
United States records (NHTSA) · 9
These are NHTSA campaigns for 2017 Mercedes-Benz Sprinter 3500 vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Mercedes-Benz's Canadian VIN lookup.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
21V042000 · 48,667 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
20V663000 · 47,667 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
19V004000 · 88,388 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
19V003000 · 71,301 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
18V288000 · 153 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
18V113000 · 17 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
17V804000 · 2,177 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
17V786000 · 550 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
17V742000 · 773 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorised dealer
2017 Mercedes-Benz Sprinter 3500 recall questions
Transport Canada lists 3 recalls for the 2017 Mercedes-Benz Sprinter 3500 model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 9 United States campaigns for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Mercedes-Benz's Canadian recall lookup, or call a Mercedes-Benz dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Mercedes-Benz's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorised Mercedes-Benz dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Mercedes-Benz's lookup or a dealer confirms a recall applies, book the repair with an authorised Mercedes-Benz dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Mercedes-Benz Canada so notices reach you, and check the manufacturer's lookup from time to time.
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